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Arriving during COVID19

Here you´ll find answers to the frequently asked questions about your arrival at the European University Viadrina Frankfurt (Oder) for the winter semester 2021/2022. Please make sure to read this information carefully.

We are looking forward to welcoming you!

  • Where should I submit my arrival details?
  • In order to ensure an optimal support prior to your trip to Frankfurt (Oder) as well as assign you a tutor, we kindly ask you to fill out the form Quarantine period and arrival details online in time. Please also read the information about the corona regulations included in this form.

 

  • Where can I apply for a place of residence in a student dormitory of the Studentenwerk Frankfurt (Oder)?

 

  • What else do I need to consider?
  • Read the information regarding travel regulations below!!!
  • We strongly recommend that you carry a sufficient amount of cash (approx. 300,00 - 400,00 Euros) for the first days on site to be able to cover all costs for food and groceries.
  • We also advise you to carry a well-equipped first-aid kit with necessary medication, personal hygiene products (shower gel, shampoo, soap, toothbrush, toothpaste, etc.), mouth and nose protection as well as a sufficient number of towels.
  • You will not be able to wash your clothes during the quarantine period. Therefore, you should make sure to pack enough clean laundry for a period of 8 - 14 days.
  • How do I know the status of the country I am arriving from (e.g. high-risk area, area of variant of concern)?

    • The list of high-risk areas (“Hochrisikogebiete”) and areas of variant of concern (“Virusvariantengebiete”) is published on the website of the Robert Koch Institute (RKI), the government’s central scientific institution with the task of Identification, surveillance and prevention of diseases. The website is in German but you can also find an English version of the list. As the epidemiological situation worldwide is still volatile therefore, the infection or incidence rate can rapidly change at any time, we recommend all students to check the official list of the RKI regularly. This way, you can ensure immediately before departure that the region from which you are travelling has not retroactively been designated as a SARS-CoV-2 high-risk area or area of variants of concern and that you therefore have to consider other entry regulations.

  • What do I need to consider if I am arriving from a region which is not listed as a high-risk area by RKI and I also didn’t visit any high-risk area in the last 10 days before entering Germany?

    • In this case you must still hold proof of a negative COVID-19 test result or proof of immunity (proof of a full COVID-19 vaccination or proof of recovery from an infection) upon entering Germany.

    • Besides the regulations from the Federal Government, regulations from the local health authorities and Studentenwerk also apply. For your safety and for the safety of others, the local regulations are stricter than the regulations from the Federal Government. You must go directly into quarantine in your student dormitory after entering Germany, regardless of whether you are vaccinated or not and if the region you are coming from is a risk area or not. The quarantine regulations also apply to you, if you already had COVID-19 before and recovered. Under local regulations, after entering Germany you must proceed directly to your student dormitory following entry and self-isolate there (quarantine) for 10 days. During this quarantine, you may not leave the house or flat or receive guests.

  • What do I need to consider if I am arriving from a high-risk area?

    • Before arriving in Germany, you must register at www.einreiseanmeldung.de and carry proof of registration with you upon entry. Exemptions to this registration requirement apply in particular to those who have only passed through a high-risk area or area of variant of concern without a stopover.

    • Upon entering Germany, you must hold proof of a negative COVID-19 test result or proof of immunity (proof of a full COVID-19 vaccination or proof of recovery from an infection). This proof must be held prior to entering the country, and must be presented to the airline before departure where applicable.

    • Following entry, you must proceed directly to your destination and self-isolate there (quarantine) for 10 days. During this quarantine, you may not leave the house or flat or receive guests. Besides the regulations from the Federal Government, regulations from the local health authorities and Studentenwerk also apply. For your safety and for the safety of others, the local regulations are stricter than the regulations from the Federal Government. You must go directly into quarantine in your student dormitory after entering Germany, regardless of whether you are vaccinated or not. The quarantine regulations also apply to you, if you already had COVID-19 before and recovered.

  • What do I need to consider if I am arriving from an area of variant of concern?

    • A travel ban is in place for countries with widespread occurrence of SARS-CoV-2 virus variants of concern (referred to as areas of variant of concern). Transport companies, e.g. air carriers and railway companies, may not transport any persons from these countries to Germany. There are only a few, strictly defined exceptions to this travel ban including foreign students and doctoral candidates who have a (conditional or unconditional) letter of admission from the educational institution, even if preceded by, for example, a language course, internship or preparatory course. Persons qualifying for these exceptions must consider the following:

      • Before arriving in Germany, you must register at www.einreiseanmeldung.de and carry proof of registration with you upon entry.

      • Upon entering Germany, you must hold proof of a negative COVID-19 test result. This proof must be held prior to entering the country, and must be presented to the airline before departure where applicable. Proof of a full COVID-19 vaccination or proof of recovery from an infection is not sufficient.

      • Following entry, you must proceed directly to your destination and self-isolate there (quarantine) for 14 days. During this quarantine, you may not leave the house or flat or receive guests.

  • Which tests are recognized?

    •  Details on the recognition of tests are provided on the website of the Robert Koch Institute. You can also find the English version. The website is in German but you can also find an English version of the list.

  • Which vaccines are recognized?

    •  The vaccine used must be one of those listed on the website of the Paul-Ehrlich-Institut. A period of at least 14 days must have elapsed since receiving the last vaccine dose needed. For persons who recovered from an infection (see below) one dose of the vaccine is sufficient and the 14-day waiting period does not apply.

  • What does the proof of vaccination need to contain?

    •  The proof of vaccination must contain:
      • personal data of the person vaccinated (at least surname, first name(s) and birth date or number of passport / ID
      • date and number of vaccinations
      • name of the vaccine used
      • name of the illness against which the person was vaccinated
      • characteristics that allow to identify the person of institution that was responsible for the vaccination or the issuance of the certificate, such as an official seal, symbol or name.

  • Can I end the quarantine earlier?

    •  Yes. The quarantine ends automatically after 10 days if you don’t have any corona symptoms. The quarantine period may also be ended earlier on the basis of a negative test carried out no earlier than 5 days after entry. For example, if you entered Germany on the 1 September, you can be tested at the local health authorities in Frankfurt (Oder) on the 6 September earliest. You can end the quarantine after you received your negative COVID-19 test result. This does not apply for students arriving from an area of variant of concern. Your quarantine period cannot be shortened and you must self-isolate for 14 days.

  • Can I take the corona test earlier than 5 days after entry so that I can end my quarantine even earlier?

    •  No. As mentioned above the corona test can be tested no earlier than 5 days after entry.

  • What happens if I test positive before I travel?

    •  In this case you can not travel to Germany. You must stay in quarantine for at least 14 days. Please contact your doctor and follow the local corona rules. If you get a negative COVID-19 test result after 14 days of quarantine, you can travel to Germany again. A positive PCR test result carried out at least 28 days but no more than six months previously is seen in Germany as proof of recovery.
  • What should I do if the tutor can’t pick me up at the BER Airport or Berlin main train station?

    •  In this case the tutor will communicate with you via messenger apps, SMS, or by phone to help you find your way and buy the train ticket from the BER Airport to Frankfurt (Oder). The tutor will then meet with you at the central train station in Frankfurt (Oder).

  • How can I get my key to the student dormitory (and the SIS-Pack)?

    •  If possible, tutor will pick up your key for you and meet with you when you arrive. If you have ordered a SIS-Pack, the tutor will also pick it up and leave it in your room in advance. A SIS pack is an offer from the Studentenwerk Frankfurt (Oder). It contains: plate, cup, cutlery, pillow, duvet, bed linen, fitted sheets, pot, pan, trash bags and toilet paper) The cost of the SIS-Pack is 50,00 Euros and will be transferred to the Studentenwerk in adavance, together with the deposit.

  • Can I buy some stuff at a super market first before going into quarantine?

    •  No. As mentioned above you must go directly into quarantine in your student dormitory after entering Germany, without any detours. We suggest that you also bring some essential items with you which you might need for the first day of arrival, especially when you are arriving on a Sunday or holiday when most shops are closed. If you fill out the form Quarantine period and arrival details online in time, if possible a tutor will also be arranged to help you with the grocery shopping during quarantine.

  • How will I get my supplies during quarantine?

    •  During your time in quarantine, we offer you a comprehensive shopping service, which you can make use of upon demand. For this purpose, you will be in close contact with dedicated student tutors who can do your shopping for you in nearby supermarkets or other shops on two to three dates a week. The shopping will be handed over in compliance with the usual hygiene regulations, especially with a safety distance of two meters. The student tutors will clarify the exact details and shopping lists with you personally. Make sure that you carry a sufficient amount of cash (approx. 300,00 - 400,00 Euros) for the first days on site to be able to cover all costs for food and groceries.

  • How do I get the appointment for the Corona test five days after entering Germany?

    •  Please send an e-mail to intoffice@europa-uni.de with the Subject of “Freitesten” no later than the next day of your arrival in Germany. We will get back to you once received the confirmation from the local health authorities. Please be aware that the tests at the local health authorities can only be carried out Monday-Friday and not on public holidays. Please use the same e-mail address which you used to fill out the online-form. Be sure to include the following information in your e-mail:
      • Date of entering Germany
      • First name
      • Surname
      • Gender
      • Date of Birth
      • Phone number
      • Current Address in Frankfurt (Oder) including Street and house number, Postcode, City.

  • Where can I dispose my garbage during quarantine?

    •  During your quarantine period, your garbage disposal will be managed by the respective caretakers in Mühlenweg and August-Bebel-Straße. For this purpose, please leave your garbage outside your flat door on Wednesdays, by 10 a.m. at the latest. Please follow the waste separation in Germany. During the quarantine you can only leave the following two types of trash outside the door:
      • Yellow bags („Gelber Sack“): Light-weight packaging, i.e. all packaging which are not made of glass or paper (for example aluminum foil, plastic bags, tins, yoghurt cups, Tetra-packs in which juice and milk are sold, plastic bottles and coffee packs)
      • Black bags („Schwarzer Sack“): residual waste or household waste and all other types of waste that cannot be recycled (for example, porcelain, hygiene articles, dirty packaging, damaged shoes or utensil, vacuum cleaner bags, diapers, cigarette butts, window glasses).

    Please keep paper waste in your room and throw the trash yourself after the quarantine. Used batteries don’t belong to Black bags or Yellow bags. You can throw them into the batterie recycle boxes in super markets after your quarantine.

  • Where can I wash my clothes?

    • There are laundry rooms in the dormitory. But you can only leave your room and after your quarantine. Therefore, we suggest you bring enough clothes with you. 

  • Sign your rent contract (Mietvertrag) and give the original contract to your facility manager (Hausmeister). If you haven’t received the housing confirmation (Wohnungsgeberbescheinigung)  from your tutor upon arrival, be sure to ask your facility manger for it. You will need it for the residents’ registration. 

  • “Anmelden” – Make an Online Appointment at the Bürgerbüro (Residents’ registration office) here:

    Digital appointment booking / Frankfurt (Oder) (frankfurt-oder.de)

    You are required to register in 14 days after moving into your dormitory. If there are no appointments available, you can try to refresh your website just before 8 am every day. Sometimes you can even get an appointment for the same day.

  • What if I experience a medical emergency?

    • In the section Helpful Documents you will find a compact list of doctors and medical practices in Frankfurt (Oder) and the surrounding area. In addition, you will find more detailed information in which medical practices you can communicate in English, Polish or Russian.

    In case of an acute medical emergency, hospitalization to the local hospital, the Health Campus in Frankfurt (Oder)-Markendorf, can also be arranged.

  • Contact details of the hospital in Frankfurt (Oder) - Markendorf
    • Klinikum Frankfurt (Oder) GmbH

      Müllroser Chaussee 7

      15236 Frankfurt (Oder)

      www.klinikumffo.de/klinik/kontakt

      Central telephone number: 0335 5480

    • Ambulance service: 112

  • Who can I contact in the case of non-acute life-threatening complaints?
    •  a general practitioner during their consultation hours (you can find a list with doctors and medical practices below)

    • outside of the consultation hours of the general practitioners, the national emergency medical service for panel doctors can be contacted by dialing 116 117, www.kvbb.de.

  • Who can I contact in case of a toothache?
    • Since there is no dentalcare possible in the hospital please contact the dental emergency service Frankfurt (Oder):

      www.kzvlb.de

      Ophthalmological on-call service

      Telephone: 0180 558 2223 465

  • Checklist - Step by Step: that has to be done